Tax Office Operations Manager
3 weeks ago
We are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will play a critical role in supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.
Key Responsibilities- Support the Multi-Unit Team Leader in ensuring quality and consistent execution of Service Standards and client service experience.
- Execute and hold all tax office associates accountable to Service Standards execution and client service experience.
- Serve as the point of contact for onsite escalated client service concerns.
- Ensure clients are scheduled properly and conflicts are resolved.
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience.
- Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines.
- Prior experience working in customer service or a similar role.
- Strong organizational skills and ability to plan and manage day-to-day office operations.
- Customer-centric mindset and strong communication skills.
- Computer proficient with the ability to use MS Office.
- Demonstrated ability to work independently with minimal supervision.
- Positive attitude.
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs.
H&R Block is a global leader in tax preparation and financial services. We are committed to providing help and inspiring confidence in our clients, associates, and communities everywhere. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
We are an equal opportunity employer and welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
-
Tax Office Manager
4 weeks ago
Hillsboro, OR, USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our associates, and driving business growth.Key ResponsibilitiesManage office staffing, operations, and logistics for multiple...
-
Tax Office Manager
3 weeks ago
Portland, OR , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office associates, driving growth and success in our offices, and delivering an exceptional client experience.Key...
-
Tax Office Operations Manager
2 weeks ago
Kent, WA , USA, United States H&R Block Full timeAbout the Role:We are seeking a highly skilled and experienced Tax Office Operations Manager to join our team at H&R Block. As a Tax Office Operations Manager, you will be responsible for supporting a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.Key...
-
Tax Office Operations Manager
3 weeks ago
Gaithersburg, MD , USA, United States H&R Block Full timeAbout the RoleWe are seeking an experienced Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will play a critical role in ensuring the success of our tax season operations.Key ResponsibilitiesSupport the Multi-Unit Team Leader in managing daily operations of the tax office, ensuring quality and consistent...
-
Tax Office Operations Manager
3 weeks ago
Hermitage, TN , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and organized Associate Team Leader to support our retail office during tax season. As a key member of our team, you will be responsible for ensuring the smooth operation of our tax office, providing exceptional client service, and leading a team of tax professionals.Key ResponsibilitiesSupport the Multi-Unit...
-
Tax Office Operations Manager
2 weeks ago
Gaithersburg, MD , USA, United States H&R Block Full timeAbout the Role:We are seeking a highly skilled and experienced professional to join our team as a Tax Office Operations Manager. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our tax office, ensuring that our clients receive exceptional service and that our team members are supported and empowered to...
-
Tax Office Operations Manager
2 weeks ago
Everett, WA , USA, United States H&R Block Full timeAbout the Role:We are seeking a highly skilled and experienced Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will be responsible for supporting a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.Key Responsibilities:Support the...
-
Tax Office Operations Manager
3 weeks ago
Glendale, NY , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will play a critical role in supporting our retail office during tax season, ensuring that our clients receive exceptional service and that our office operations run smoothly.Key ResponsibilitiesSupport the...
-
Tax Office Operations Manager
2 weeks ago
Hermitage, TN , USA, United States H&R Block Full timeJob SummaryWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and ensuring the delivery of exceptional client service experiences.Key Responsibilities:Support the Multi-Unit Team Leader in leading the...
-
Tax Office Operations Manager
3 weeks ago
Madison, WI , USA, United States H&R Block Full timeAbout the RoleWe are seeking an experienced Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Key ResponsibilitiesExecute and hold all tax office associates...
-
Tax and Audit Manager
3 weeks ago
Hillsboro, OR, USA, United States Novogradac & Company Full timeJob SummaryWe are seeking a highly skilled Tax and Audit Manager to join our team at Novogradac & Company LLP. As a key member of our team, you will be responsible for managing a variety of tax, audit, and other assignments, and will work closely with our Principals and Partners to identify and pursue new clients.Key ResponsibilitiesAssume primary...
-
Tax Office Operations Manager
3 weeks ago
Kapolei, HI , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.As an Associate Team Leader, you will execute and hold...
-
Tax Office Manager
2 weeks ago
Wallingford, CT , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and experienced Tax Office Manager to lead our multi-unit team in Wallingford, Connecticut. As a key member of our leadership team, you will be responsible for managing office staffing, operations, and logistics for multiple offices, as well as partnering with the District General Manager to create and...
-
Tax Office Operations Manager
2 weeks ago
Bell Gardens, CA , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Your primary focus will be on ensuring quality and...
-
Tax Office Manager
3 weeks ago
Pittsburgh, PA , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for managing multiple tax offices, providing leadership and development to associates, and driving growth and client satisfaction.Key ResponsibilitiesManage office staffing,...
-
Tax Office Manager
3 weeks ago
Kirklyn, PA , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for leading and developing a team of associates to deliver exceptional client experiences and drive business growth.Key ResponsibilitiesManage office staffing, operations, and...
-
Tax Office Manager
3 weeks ago
Pembroke, MA , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for leading and developing a team of associates across multiple tax offices, driving business growth, and delivering exceptional client experiences.Key ResponsibilitiesManage...
-
Tax Office Manager
2 weeks ago
Carlsbad, CA, USA, United States H&R Block Full timeMulti-Unit Team LeaderAbout the Role:We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a Multi-Unit Team Leader, you will be responsible for leading a team of tax professionals in multiple offices, providing guidance and support to ensure exceptional client service and achieving business growth...
-
Tax Office Manager
3 weeks ago
Pittsburgh, PA , USA, United States H&R Block Full timeAbout the RoleWe are seeking a highly motivated and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for leading and developing a team of associates, delivering exceptional client experiences, and driving growth in our tax offices.Key ResponsibilitiesManage office staffing,...
-
Tax Office Manager
3 weeks ago
Long Beach, CA, USA, United States H&R Block Full timeLeadership Opportunity at H&R BlockWe are seeking a skilled Multi-Unit Team Leader to provide leadership over three H&R Block tax offices. As a key member of our team, you will be responsible for managing office staffing, operations, and logistics, as well as developing local partnerships and managing office community involvement.Key Responsibilities:Manage...
