HVACR Field Supervisor

1 week ago


Aurora, Colorado, United States TDI Refrigeration Full time
Job Overview

TDI Refrigeration is seeking an experienced Refrigeration Service Field Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of a team of refrigeration technicians engaged in installing, maintaining, and repairing refrigeration system parts and components.

Key Responsibilities:
  • Lead and motivate a team of refrigeration technicians, providing guidance, training, and support to ensure high performance and productivity.
  • Assign tasks, schedule work assignments, and coordinate resources to optimize efficiency and meet project deadlines.
  • Conduct regular performance evaluations, provide feedback, and identify opportunities for skills development and career advancement.
  • Oversee the planning, execution, and completion of refrigeration service projects, including retrofit installations, service calls, updates, and maintenance activities.
  • Coordinate with project managers, service managers, contractors, and clients to define project requirements, timelines, and deliverables.
  • Monitor project progress, hours allotted, and assigning proper technician to ensure adherence to schedule and budget constraints.
  • Monitor and delegate scheduling jobs, ordering parts and materials, creating weekly schedules, completing call backs, and create site logs.
  • Read and correct work orders spelling, grammar, punctuation, and accuracy.
  • Organize weekly team schedule and hold technicians accountable. Verify timecards are being submitted and accurate.
  • Review team's billable hours, PM completion, and close any orders over 14 days.
  • Assign job walks and oversee proper quote submittal to the business development department.
  • Complete monthly quality assurance audits, vehicle, and safety inspections.
  • Perform regular 1-1's with direct reports, assign monthly homework or skill building, and prepare team weekly call.
  • Perform 'check in' with key account customers weekly to verify proper scheduling, needs are met, and satisfaction.
  • Work with each direct report in person monthly.
  • Read and respond to emails within 24 hours to customers, direct reports, managers, and fellow employees.
  • Maintain a field efficiency rating above 80%.
  • Use company playbook to manage time and projects.
Requirements:
  • Trade school or equivalent experience in a relevant field.
  • Proven experience (typically 5+ years) in a service technician role, with demonstrated expertise in servicing and repairing equipment or systems.
  • Strong leadership and communication skills, with the ability to motivate and mentor team members effectively.
  • Excellent problem-solving abilities, with a methodical approach to troubleshooting technical issues.
  • In-depth knowledge of safety regulations, codes, and standards relevant to the industry.
  • Proficiency in using diagnostic tools, software applications, and technical manuals.
  • Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
Preferred Qualifications:
  • Certifications in relevant technical disciplines are required. Holding and maintaining HAZWOPER, RETA CIRO certification (Refrigeration), Universal EPA 608, and including any additional certifications required for start-up, commissioning, warranty submittals, etc.
About TDI Refrigeration

TDI Refrigeration is an industrial refrigeration and commercial air conditioning company founded in 1999. We build, design, and service industrial refrigeration and commercial air conditioning systems in Southern California, Central California, Phoenix, Denver, and Dallas/Fort Worth area. We believe in doing things better than right, having a strong moral compass, and bringing a generous spirit.



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