Quality Assurance Engineer for Suppliers

2 weeks ago


Waltham, Massachusetts, United States Convergent Dental Inc Full time
Job Overview

Convergent Dental is at the forefront of dental innovation with Solea, a cutting-edge dental laser that performs tissue cutting without the need for anesthesia. As we continue to lead the industry, we are seeking a dedicated professional to join our dynamic team.

Position Summary:
The Supplier Quality Engineer plays a pivotal role in overseeing supplier management, production processes, and the ongoing support of the Solea product line. This position requires collaboration with external contract manufacturers and component suppliers, as well as internal teams such as Manufacturing, Research & Development, Regulatory Affairs, Marketing, Customer Success, IT, and Field Service. We are looking for a proactive and enthusiastic individual who can work autonomously in a fast-paced environment that values initiative and ambition.

Key Responsibilities:Supplier Management:
  • Maintain and update the supplier database while evaluating potential new suppliers for their technical, quality, and manufacturing capabilities. Provide technical assistance during the onboarding of new components.
  • Conduct regular supplier quality audits (ISO 9001/13485) to ensure compliance among vendors and their supply chains.
  • Develop qualification test protocols and First Article Inspections (FAI), oversee testing procedures, compile test reports, and authorize components for production use.
  • Initiate and manage Supplier Corrective Actions, ensuring thorough Root Cause Analysis and effective implementation of corrective measures.
Manufacturing and Sustaining Support:
  • Offer quality and compliance insights for project decisions and deliverables, including Design Changes, Test Methods, Design Verification & Validation, Usability Testing, Process Changes, and Process Validation.
  • Assist in the implementation of robust quality assurance practices, process controls, statistical analyses, and metrics to ensure products meet or exceed both internal quality standards and regulatory requirements.
  • Provide critical quality trend data for Management Review and Complaint Reviews.
  • Support and conduct product investigations, including complaints, Corrective and Preventive Actions (CAPA), and management of nonconforming materials.
  • Utilize systematic problem-solving methodologies to identify, prioritize, communicate, and resolve quality issues effectively.
Qualifications:
  • Bachelor's degree in Mechanical, Biomedical, Electrical Engineering, or a related field.
  • A minimum of 3 years of experience in the medical device industry is required.
  • An advanced degree is advantageous.
  • Certification as a Certified Quality Engineer (CQE) is a plus.
Essential Skills:
  • In-depth knowledge of US and International regulations, including 21 CFR 820, Medical Device Directive, EUMDR, EN ISO 13485, and EN ISO 14971.
  • Experience in manufacturing environments and collaboration with contract suppliers.
  • Proficiency in conducting supplier audits and managing Supplier Corrective Actions.
  • Familiarity with process validation, design controls, risk management, and CAPA.
  • Proficient in Microsoft Office Suite and statistical analysis software such as Minitab.
  • Strong project management capabilities.
  • Excellent research, analytical, and communication skills, including technical writing and editing.
  • Willingness to travel domestically up to 20%.

All applicants must be authorized to work for any employer in the U.S. Convergent Dental is committed to fostering a diverse and talented workforce, and we encourage all qualified candidates to apply.



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