Senior Software Quality Assurance Engineer
2 weeks ago
Company Overview:
At ServiceNow, we empower organizations to operate efficiently and effectively. Our innovative technology transforms the way businesses function, and our dedicated team is the driving force behind this transformation. We are committed to fostering an environment where creativity and collaboration thrive, enabling our employees to achieve their best work while pursuing their passions.
With a robust client base of over 7,700, including a significant portion of the Fortune 500, we take pride in being recognized as one of the top employers globally.
About the Team:
Join our AI Search team, where we are pioneering advancements in Enterprise Search solutions. As a key member of the AI Search Instance Automation team, you will collaborate with a skilled group of developers to create solutions that enhance our infrastructure's availability, scalability, and automation.
Role Responsibilities:
- Engage in Infrastructure Automation and Cloud technologies.
- Design and implement testing strategies to effectively validate automation processes and workflows, ensuring their reliability and performance.
- Identify, document, and monitor defects, collaborating closely with development teams to resolve issues and improve workflow stability.
- Work alongside developers across various regions to formulate specific testing strategies for new features and automate these processes.
- Assist engineering teams in diagnosing and resolving issues related to applications and development/testing environments.
Qualifications:
To excel in this position, you should possess:
- A minimum of 8 years of professional experience in quality assurance or application development, with experience in leading global teams.
- The ability to analyze issues, devise strategies for resolution, and implement effective solutions.
- Proficiency in Cloud Development Platforms, Web Development, Frameworks, and service-oriented architecture.
- Experience with programming languages such as Java, JavaScript, Ansible, Ruby, and Shell scripting.
- Familiarity with tools like Eclipse, Jenkins, Maven, and Git.
- Prior experience with Cloud platforms such as Azure and AWS, as well as Instance Automation tools and Kubernetes is advantageous.
- Knowledge of various testing methodologies (e.g., performance, unit, integration, automated) and the ability to apply them effectively.
- Advanced skills in utilizing tools (e.g., IDEs, debuggers, build tools, source control) to facilitate daily tasks.
- Experience leading cross-team technical discussions with a solid understanding of Software Development Life Cycle (SDLC) principles.
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. We welcome all qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
We prioritize flexibility and trust in our distributed work environment. If you require assistance during the application process, please reach out for support.
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