Social Services Coordinator

3 weeks ago

Clearlake Oaks, California, United States Eskaton Full time
About Eskaton

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great organization to work with and build your career.

Job Summary

The Service Coordinator is responsible for linking the elderly, especially those who are frail and disabled, or the disabled residents of the project to the supportive services they need to continue living independently.

Key Responsibilities
  • Provides general case management (including intake) and referral services to all residents needing such assistance.
  • May provide formal case management (i.e., evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident's situation and needs) for a resident when such services are not available through the general community.
  • Establishes linkages with appropriate agencies and service providers in the community; shops around to determine/develop the best "deals" in service pricing, to assure individualized, flexible, and creative services for the involved resident(s).
  • Sets up a directory of providers for use by both project staff and residents.
  • Refers and links the residents of the project to service providers in the general community.
  • Educates residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.
  • Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
  • Helps the residents build informal support networks with other residents, family and friends.
  • May set up volunteer support programs with service organizations in the community.
  • May provide training to project residents in the obligation of tenancy or coordinate such training.
  • May educate other staff on the management team on issues related to aging in place and service coordination, to help them to better work with and assist the residents.
  • May develop case plans in coordination with community assessment services or with a PAC (Professional Assessment Committee).
  • Maintains accurate records and files in most confidential manner.
  • Completes other duties as assigned by the Executive Director.
Requirements
  • Bachelor's degree in health services or related field preferred.
  • Possesses a minimum of three years combined experience in nursing home or other related health care required.
  • Familiarity with medical terminology, physical conditions and health care delivery systems and managed care.
  • Knowledge of aging and geriatrics.
  • Understands multiple levels of care.
  • Ability to assess and meet resident's needs.
  • Knows state and federal regulations.
Eskaton is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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