Fitness Experience Coordinator

4 weeks ago


East Northport, New York, United States Retro Fitness Full time
Member Experience Associate

At Retro Fitness, we're seeking a highly motivated and enthusiastic Member Experience Associate to join our team. As the face of our club, you will be responsible for creating a welcoming and exceptional experience for our members.

Key Responsibilities:
  • Greet and check in members, ensuring a smooth and efficient experience.
  • Resolve customer issues in a professional and effective manner.
  • Drive membership sales and retention through excellent communication and interpersonal skills.
  • Follow up with prospects to ensure a seamless onboarding process.
  • Sell in-store merchandise and promote our services to members.
  • Ensure a safe and clean environment for members and staff.
  • Perform opening and closing duties, including adhering to company policies and procedures.
Requirements:
  • Positive and upbeat personality with excellent communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Deep passion for helping others and creating a positive member experience.
  • Punctuality, responsibility, and attention to detail are essential.
  • CPR/AED training is preferred, and prior experience in retail or hospitality is beneficial.
What We Offer:

A competitive hourly rate of $17.00, a dynamic and supportive work environment, and the opportunity to be part of a growing company with a mission to make a positive impact in our communities.

We are proud to announce the launch of Project LIFT, a company initiative to open 500 health clubs in 50 Black and Brown communities over the next five years. If you're passionate about fitness and community development, we encourage you to apply for this exciting opportunity.



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