Non-Profit Support Specialist
4 days ago
Job Summary:
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Voice 8 System. As a Non-Profit Support Specialist, you will be responsible for providing exceptional customer service to a diverse range of non-profit and charity organizations.
Key Responsibilities:
- Provide timely and effective support to non-profit and charity clients via phone, email, and other communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless delivery of services and meet customer needs.
- Stay up-to-date with industry trends and best practices to continuously improve customer service skills.
Requirements:
- Minimum 6 months of remote customer service experience.
- Ability to type 40 words per minute or faster.
- Quiet and professional work environment.
- Must use a Windows computer.
Preferred Skills:
- Highly organized and self-motivated individual.
- Excellent phone and people skills.
- Intermediate PC proficiency.
- Flexible and a team player.
- Ability to provide excellent customer service.
- Contact center experience is a plus.
What We Offer:
- Flexible hours with 24/7 availability.
- Set your own schedule.
- Pay rate of $0.20 to $0.32 per talk minute.
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