Sales Strategy and Operations Manager

5 hours ago

Arlington, Virginia, United States Amazon Full time
Job Title: Sales Strategy and Operations Manager

Amazon is seeking a highly skilled Sales Strategy and Operations Manager to join our Global Sales Operations and Digital Analytics team. As a key member of this team, you will play a critical role in designing and coordinating sales workflows worldwide, from forward-looking design to execution.

Key Responsibilities:
  • Lead projects designed to improve operational and process efficiency, including accessing and analyzing data and working extensively with partner teams such as Finance, Tech Product, and Sales.
  • Drive cross-functional coordination to deliver results based on a predefined timeline, mapping and managing the interdependencies and potential risks.
  • Support teams in responding to, investigating, managing, and resolving complex and high-impact problems and escalations around data that impacts Sales.
  • Analyze existing process gaps and develop solutions to close them, driving towards simple, scalable solutions to difficult problems.
  • Work with customers to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product to prioritize features.
  • Use high-level judgment to own complex decisions and escalate to leadership when required.
  • Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way.
  • Identify reporting issues, gaps in processes, and drive timely resolution.
Requirements:
  • 5+ years of Microsoft Excel experience.
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
  • Experience with sales CRM tools such as Salesforce or similar software.
  • Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
Preferred Qualifications:
  • 5+ years of finance, business management, and sales operations experience.
  • Experience working within a high-growth, technology company.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/disability-accommodations/.

Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.amazon.jobs/benefits/.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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