Xfinity Retail Sales Consultant
5 days ago
Comcast is seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to deliver a world-class sales and service experience.
Key Responsibilities- Represent Comcast products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities and maximize their experience.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives.
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
- Perform operational and administrative tasks.
- Partner with customer care to resolve customer issues, as appropriate.
- Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Comply with all company and retail operational policies and procedures.
- Complete training requirements and actively engage in team huddles and learning.
- Know and understand sales compensation plan and its key elements.
- Work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed.
- Ability to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
- High School Diploma/GED (Required)
- 2-5 years of relative work experience
Comcast is proud to be an equal opportunity workplace. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional sales and service experiences, we encourage you to apply.
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