Xfinity Retail Sales Consultant

7 days ago


Brockton, Massachusetts, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a dynamic role that requires moderate supervision and guidance.

Key Responsibilities
  • Passionately represent Comcast products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities and maximize their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks, partner with customer care to resolve customer issues, and consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Requirements
  • High School Diploma / GED (Required)
  • 2-5 Years of Relative Work Experience
  • Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed
  • Ability to carry and lift up to 25-pound boxes, stand, and move about the store constantly
What We Offer

Comcast is proud to offer a competitive compensation package, including a base pay of $19.00 per hour and a total target compensation of $26.69 per hour. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Additionally, Comcast provides best-in-class benefits to eligible employees, including a comprehensive array of options, expert guidance, and always-on tools to support employees physically, financially, and emotionally.

Equal Opportunity Employer

Comcast is an equal opportunity workplace and welcomes applications from qualified candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



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