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Xfinity Retail Sales Consultant

2 months ago

Brockton, Massachusetts, United States Comcast Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Customer Service: Provide world-class customer service by listening to customer needs and providing solutions that meet their expectations.
  • Sales and Service: Achieve sales and customer experience goals and objectives by utilizing knowledge, skills, and technology to provide a seamless sales and service experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services to effectively communicate their value to customers.
  • Operational Tasks: Perform operational and administrative tasks to ensure efficient store operations.
  • Team Collaboration: Partner with customer care to resolve customer issues and work collaboratively with the sales team to achieve sales and customer experience goals.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 2-5 years of sales and customer service experience preferred.
  • Language: Bilingual skills in Spanish, Portuguese, or Cape Verdean Creole a plus.

What We Offer:

  • Competitive Compensation: Base pay plus targeted commission.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Career advancement opportunities and professional development programs.

Comcast is an Equal Opportunity Employer: We are committed to diversity and inclusion and welcome applications from qualified candidates of all backgrounds.