Medical Records Advocate

4 weeks ago


Lansing, Michigan, United States UnitedHealth Group Full time

At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone.

The Licensed Behavioral Health Case Manager provides support for both direct referrals and data-identified referrals. This requires clinical expertise and the ability to navigate the complexities involved with special needs conditions such as substance abuse, suicidality/homicide, major depression, ADHD, eating disorders, and any severe mental illness.

You will enjoy the flexibility to work remotely and provide advocacy and support to members and family members, including caregiver support and appropriate referral to applicable resources.

Key responsibilities include:

  • Exhibiting excellent customer service in engaging providers in collaborative planning
  • Creating and maintaining appropriate clinical records
  • Participating in clinical rounds with other members of the team and external healthcare management organizations/vendors
  • Completing discharge follow-up and discharge planning/support

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.

Intermediate level proficiency in MS Office Suite, including Word, Teams, and Excel, is required. Dedicated home office space and reliable high-speed internet are also necessary.

Medical/behavioral setting experience, discharge planning experience, and experience consulting with facility and/or hospital staff to coordinate treatment plans are highly valued.

This role is open to residents only, and the salary range is $58,300 to $114,300 annually. UnitedHealth Group complies with all minimum wage laws as applicable.

We are an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression.



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