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Business Development Manager, Wholesale Mortgage Division
2 months ago
VIP Mortgage Inc is seeking a highly skilled Business Development Manager to join our Wholesale Mortgage Division. As a key member of our team, you will be responsible for building and maintaining long-term relationships with Mortgage Brokers and Non-Delegated Correspondents (NDCs) while encouraging and influencing them to deliver loans to our VIP TPO division.
Key Responsibilities- Customer Relationship Management: Improve customer service relationships by tracking Broker and NDC contacts in our Customer Relationship Management tool (CRM).
- Sales Performance Monitoring: Maintain, review, and monitor sales contact information, pipeline reports, and other pertinent sales activity reports to improve relationships with customers.
- Product Knowledge and Training: Train and educate Brokers and NDCs on programs, products, policies, and procedures to ensure all loan files are complete and within VIP guidelines.
- Value-Added Services: Add value to client relationships by providing additional ancillary services available at VIP, such as assisting in marketing material, to generate additional business.
- Underwriting and Pre-Qualification: Remain knowledgeable of underwriting guideline and program changes to satisfy customer's needs for VIP's products and services.
- Pre-Underwriting and Pre-Qualification: Be knowledgeable and available to pre-underwrite/pre-qualify loan scenarios.
- Customer Support and Service: Provide on-going customer service and support to Brokers and NDCs by visiting regularly, to maintain and build professional and personal relationships.
- Business Development: Utilize business development skills to establish new business.
- Communication and Liaison: Communicate well verbally and in writing with co-workers and customers, acting as liaison between customers and VIP's internal departments to ensure cohesive business flow.
- Education: High school diploma or equivalent, required.
- Experience: Minimum 5 years' experience in Wholesale Mortgage and/or Non-Delegated lending experience.
- Qualifications: Proven success as an Account Executive or Relationship Manager. Excellent communication and relationship building skills. Existing Client base (preferred). Detail oriented. Ability to thrive in a production-driven environment. Be a team player. Computer/Technology savvy.
