Senior Wholesale Mortgage Relationship Manager
2 days ago
As a Senior Wholesale Mortgage Relationship Manager at VIP Mortgage Inc, you will be responsible for building and maintaining long-term relationships with Mortgage Brokers and Non-Delegated Correspondents (NDCs). Your primary goal will be to encourage and influence them to deliver loans to VIP's TPO division. You will improve customer service relationships by tracking Broker and NDC contacts in VIP's Customer Relationship Management tool (CRM).
Key Responsibilities:
Train and educate Brokers and NDCs on programs, products, policies & procedures to ensure all loan files are complete and within VIP guidelines.
Add value to client relationships by providing additional ancillary services available at VIP, such as assisting in marketing material, to generate additional business.
Remain knowledgeable of underwriting guideline and program changes to satisfy customer's needs for VIP's products and services.
Be knowledgeable and available to pre-underwrite/pre-qualify loan scenarios.
Provide on-going customer service and support to Brokers and NDCs by visiting regularly, to maintain and build professional and personal relationships.
Utilize business development skills to establish new business.
Communicate well verbally and in writing with co-workers and customers, acting as liaison between customers and VIP's internal departments to ensure cohesive business flow.
Requirements:
High school diploma or equivalent, required.
Minimum 5 years' experience in Wholesale Mortgage and/or Non-Delegated lending experience.
Proven success as an Account Executive or Relationship Manager.
Excellent communication and relationship building skills.
Existing Client base (preferred).
Detail oriented.
Ability to thrive in a production driven environment.
Be a team player.
Computer/Technology savvy.
OFFICE ENVIRONMENTFully remote positionMonday through Friday
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