Dental Practice Operations Director

7 days ago


Austin, Texas, United States Jefferson Dental and Orthodontics Full time

We are a reputable dental organization with a commitment to delivering exceptional patient care. At Jefferson Dental and Orthodontics, our approach is centered around understanding the unique needs of each individual. Since 1967, we have established ourselves as trusted partners for patients in the San Antonio area.

About Us

Our organization has grown through strategic partnerships, including a collaboration with The Smile Center offices. This partnership enables us to provide comprehensive oral health services to families. Our team takes pride in making a positive impact on people's lives.

Role Overview

This role offers an exciting opportunity to lead our multi-specialty dental practice as a General Manager. You will be responsible for ensuring the well-being of our patients and driving office growth. This involves providing clinical oversight, holding staff accountable, and maintaining excellence in patient care. Under the guidance of the Regional Manager, you will oversee daily operations, partner with doctors/providers, and conduct audits of patient schedules and data entry.

Main Responsibilities
  • Providing day-to-day leadership to a diverse dental team
  • Collaborating with the Regional Manager to achieve business objectives and contribute local insights
  • Serving as a liaison between doctors/providers and staff regarding work assignments and clinical priorities
  • Conducting regular audits of patient schedules, data quality, and patient information
  • Supporting the front office team in presenting post-exam consultations and financing options
  • Partnering with the Recruiting team to identify, select, and hire high-performing candidates
  • Developing and managing weekly team member schedules and labor costs
Requirements and Qualifications

To succeed in this role, you will need to possess excellent customer service skills, strong communication abilities, and the capacity to manage diverse teams and adapt to changing priorities. We offer a competitive salary, bonus structure, opportunities for professional growth and advancement, generous time off, and a range of additional benefits.

The ideal candidate will hold an associate's degree or have at least five years of management experience, along with intermediate Microsoft Office proficiency. Preference will be given to applicants with experience in dental office management, knowledge of Dentrix and Dolphin dental software, and CPR-BLS certification or other relevant dental credentials.



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