Director of IT Operations

3 days ago


Austin, Texas, United States Sourceability Full time
Job Summary

Sourceability, a global digital distributor of electronic components, is seeking an experienced Director of IT Operations to oversee its IT department. The ideal candidate will have extensive experience in leading ERP support and IT support desk functions.

Key Responsibilities:

  • Develop and execute the IT strategy to align with business objectives and support company growth.
  • Oversee ERP systems, ensuring robust support, maintenance, and optimization of enterprise resource planning solutions.
  • Provide direction to the IT support desk team, ensuring that end-users receive timely and efficient support, driving high levels of customer satisfaction.
  • Manage relationships with external technology vendors and service providers to ensure optimal service and value.
  • Oversee IT budgets, ensuring effective cost management and efficient allocation of resources.

Required Qualifications:

  • 10+ years of experience in IT management roles, with a strong background in supporting ERP systems and IT support desk operations.
  • Proven ability to lead and inspire IT teams, including ERP, development, and support functions.
  • In-depth knowledge of ERP systems, IT infrastructure, development support, and help desk best practices.
  • Strong problem-solving skills with the ability to provide strategic guidance and hands-on support.
  • Excellent communication skills, capable of translating complex technical issues into business terms for stakeholders at all levels.

Estimated Salary Range: $120,000 - $180,000 per year, depending on experience and qualifications. This salary range is based on industry standards and takes into account the level of experience required for this position. The actual salary may vary based on various factors, including location and company-specific policies.



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