Field Service Engineer

18 hours ago


Kansas City, Missouri, United States Agilent Full time
Job Title: Field Service Engineer

As a Field Service Engineer at Agilent, you will play a critical role in ensuring the smooth operation of our customers' HPLC and LCMS systems. Your expertise will be essential in troubleshooting issues, optimizing system performance, and providing comprehensive solutions to meet our customers' needs.

Key Responsibilities:
  • Install, configure, and optimize customer sites' hardware, software, and network systems.
  • Diagnose and resolve product issues to ensure high performance.
  • Perform regular maintenance and repairs to prevent downtime.
  • Provide mentorship on preventive maintenance to increase system efficiency.
  • Deliver comprehensive solutions that may include operating systems, peripherals, and software.
  • Train customers and other specialists on product usage and standard processes.
Qualifications:
  • Bachelor's or Master's degree in chemistry, biochemistry, biotechnology, or a related field.
  • 4+ years of confirmed experience in a relevant role or as an end-user.
  • Hands-on experience with HPLC and/or LCMS systems.
  • Strong troubleshooting and problem-solving skills.
  • Familiarity with Agilent solutions is a plus.
  • Clear and respectful communication skills, both verbal and written.
  • Willingness to travel and work directly with customers.
Additional Details:

This is a full-time position with a weekly schedule that includes the option to work remotely. The position is eligible for a company car or reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $63.22/hr plus eligibility for bonus, stock, and benefits.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels and encourage all individuals to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation.



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