Field Service Engineer

2 days ago


Kansas City, Missouri, United States Agilent Full time
Job Summary

As a Field Service Engineer at Agilent, you will play a critical role in ensuring the optimal performance of Gas Chromatography (GC) and Mass Spectrometry (GCMS) systems at customer sites. Your expertise will be essential in providing on-site installation, maintenance, and repair services, as well as delivering integrated solutions that meet customer needs.

Key Responsibilities
  • Install, optimize, and troubleshoot hardware, software, and network configurations.
  • Diagnose and resolve equipment issues, minimizing disruption to customer operations.
  • Perform routine maintenance and repairs to ensure peak system performance.
  • Advise customers on preventive maintenance and system configurations.
  • Deliver integrated solutions, including peripherals and software.
  • Provide training to customers and other field engineers.
Requirements
  • Bachelor's or master's degree or equivalent experience in Chemistry, Biochemistry, Biotechnology, or related fields.
  • 4+ years of proven experience in GC/GCMS systems as a field engineer or end user.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Agilent systems is a plus.
  • Excellent verbal and written communication skills.
  • Willingness to travel regularly to customer sites.
Additional Details

This is a full-time position with a weekly schedule that includes the option to work remotely. The position is eligible for a company car or reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $63.22/hr plus eligibility for bonus, stock, and benefits.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels and encourage all qualified applicants to apply.



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