Customer Service Representative
4 weeks ago
As a Customer Service Representative at S and T Bank, you will be responsible for providing exceptional customer service to our clients. This role involves operating a customer service window, suggesting solutions and options to customers, and resolving customer problems/issues/concerns in an accurate and efficient manner.
Key Responsibilities
• Develop a working skill set, a strong knowledge of policies and procedures, and bank products/services available to customers.
• Establish accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual.
• Demonstrate knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis.
• Apply a combination of knowledge of the computer systems, service skills, product knowledge and knowledge of policies and procedures to successfully execute operational excellence with operation of a customer service window in an efficient and accurate manner and providing exceptional customer service on a variety of transactions.
Physical Demands
• Operates a keypad device: 70% of the day;
• Operates electronic equipment: 10% of the day;
• Operates office equipment: 10% of the day;
• Standing is required 2 hours per day in a straight position;
• Sitting is required 5 hours per day in a leaning position;
• Routinely lifts up to 10 lbs., 2 times per day;
• Maximum lift is 20 lbs., one time per day;
• Must be able to occasionally lift and/or move up to 50 lbs.
Requirements
• Requires a high school diploma or equivalent basic academic education;
• One to two years general experience and the successful completion of the retail training program.
Equal Opportunity Employer
S and T Bank is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a work environment that is free from discrimination and harassment. We are an affirmative action employer and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
-
Customer Service Representative
4 weeks ago
Murrysville, Pennsylvania, United States S&T Bancorp Full timeJob SummaryAs a Customer Service Representative at S&T Bancorp, you will be responsible for providing exceptional customer service to our clients. This role involves operating a customer service window, handling various transactions, and resolving customer issues in a timely and efficient manner.Key Responsibilities Develop a strong knowledge of bank...
-
Customer Service Representative
4 weeks ago
Murrysville, Pennsylvania, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing courteous, fair, friendly, and efficient checkout service. Your role will also involve recommending items for sale to customers and suggesting trade-up...
-
Customer Service Representative
4 weeks ago
Murrysville, Pennsylvania, United States Walgreens Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Murrysville, Pennsylvania, United States PNC Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our Retail Branch team as a Part Time Teller. As a key member of our team, you will be responsible for providing exceptional customer service, accurately processing customer banking transactions, and educating customers on new technology and banking products.Key...
-
Customer Service Associate
1 month ago
Murrysville, Pennsylvania, United States Murtech Full timeJob DescriptionJob Title: Customer Service RepresentativeAt Murtech, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently with minimal supervision.Key Responsibilities:Provide exceptional customer service...
-
Customer Service Supervisor
4 weeks ago
Murrysville, Pennsylvania, United States Philips North America Full timeJob Title: Supervisor, Order Management Customer ServiceAbout the Role:Philips North America is seeking a highly skilled Supervisor, Order Management Customer Service to join our team. As a key member of our customer service organization, you will be responsible for managing the day-to-day operations of our customer service team, ensuring excellent customer...
-
Customer Service Operations Manager
4 weeks ago
Murrysville, Pennsylvania, United States Philips North America Full timeJob Title: Customer Service Operations ManagerPhilips North America is seeking a Customer Service Operations Manager to oversee the day-to-day operations of the Sleep & Respiratory Care Order Management customer service organization.The ideal candidate will have 3+ years of experience in a Customer Service environment, preferably business to business, and a...
-
Front Desk Representative
4 weeks ago
Murrysville, Pennsylvania, United States European Wax Center Full timeJob SummaryAs a Guest Service Associate at European Wax Center, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide top-notch service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer incoming calls and make outgoing calls to guests and team...
-
Server Representative
4 weeks ago
Murrysville, Pennsylvania, United States Applebee's Full timeServer Role at Applebee'sAs a Server at Applebee's, you will be the first and last impression for our guests. You will need to be friendly, make recommendations, and anticipate their needs. You will work hard, but have a great time doing it.Key Responsibilities:Provide exceptional customer serviceTake orders and serve food and beveragesAnticipate and...
-
Construction Equipment Service Supervisor
4 weeks ago
Murrysville, Pennsylvania, United States Cleveland Brothers CAT Full timeJob Summary: Cleveland Brothers CAT is seeking a highly skilled Construction Equipment Service Supervisor to lead our Main Shop Service Department. As a key member of our team, you will be responsible for directing the activities of our service department, ensuring efficient and cost-effective product line support for our customers.Key...
-
Construction Equipment Service Supervisor
4 weeks ago
Murrysville, Pennsylvania, United States Cleveland Brothers CAT Full timeJob Summary:Cleveland Brothers Equipment Co., Inc., a leading Cat dealer in western and central Pennsylvania, northern West Virginia, and western Maryland, is seeking a highly motivated and experienced Construction Equipment Service Supervisor to join our team.This role is responsible for directing the activities of the Main Shop Service Department,...
-
Field Service Supervisor
4 weeks ago
Murrysville, Pennsylvania, United States Cleveland Brothers Full timeJob Summary:Cleveland Brothers is seeking a highly skilled Field Service Supervisor to lead our team of technicians in providing exceptional service and support to our customers. As a Field Service Supervisor, you will be responsible for directing the activities of the Field Service Department, supervising employees, and ensuring that our customers receive...
-
Business Development Manager
4 weeks ago
Murrysville, Pennsylvania, United States Roto-Rooter Plumbing and Drain Service Full timeBusiness Development ManagerRoto-Rooter Plumbing and Drain Service is seeking a Business Development Manager to drive growth and success within their markets in the Midwest Region. The ideal candidate will have a strong background in sales and leadership, with the ability to motivate and develop a team of sales and service professionals. The role will...
-
Store Security Specialist
4 weeks ago
Murrysville, Pennsylvania, United States Giant Eagle Full timeJob SummaryGiant Eagle Inc. is seeking a highly skilled Store Detective to serve as a key player in serving their assigned locations in the detection and apprehension of shoplifters. As a Store Detective, you will be responsible for utilizing standard visual practices and CCTV in a multi-store environment to detect and apprehend shoplifters.Key...
-
Warranty Operations Manager
4 weeks ago
Murrysville, Pennsylvania, United States Cleveland Brothers Full timeWarranty Manager Role SummaryThe Warranty Manager is responsible for overseeing the Warranty Department's operations and personnel. This includes maximizing warranty expense recovery through accurate and timely submission of warranty claims, which positively affects the company's bottom line. The role requires interfacing with Parts, Sales, and Service...
-
Heavy Duty Truck Parts Sales Specialist
1 month ago
Murrysville, Pennsylvania, United States TruckPro, LLC Full timeJob OverviewTruckPro, LLC is seeking a skilled Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and developing sales relationships with customers.Key Responsibilities:Obtain sales orders for heavy duty truck partsDetermine customers' needs for truck partsAssist customers...
-
Construction Equipment Technician
1 month ago
Murrysville, Pennsylvania, United States Cleveland Brothers CAT Full timeJob SummaryCleveland Brothers Equipment Co., Inc. is seeking a highly skilled Construction Equipment Technician to join our team. As a key member of our service team, you will be responsible for providing top-notch maintenance and repair services for our customers' heavy machinery.Key Responsibilities:Perform routine maintenance and repairs on construction...
-
Retail Management Leader
4 weeks ago
Murrysville, Pennsylvania, United States Dunkin' Full timeKey Responsibilities:As a Retail Management Leader, you will be responsible for supporting the General Manager in leading the store team. This includes:Developing and implementing strategies to improve store performanceCoaching and mentoring team members to enhance their skills and knowledgeEnsuring excellent customer service and a positive store...
-
Fleet Maintenance Specialist
1 month ago
Murrysville, Pennsylvania, United States Cleveland Brothers Full timeJob Summary:Cleveland Brothers is seeking a highly motivated and experienced Fleet Maintenance Advisor to join our team. As a key member of our service team, you will be responsible for providing exceptional support to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:• Utilize software and web-based...
-
Dunkin' Donuts Shift Leader
4 weeks ago
Murrysville, Pennsylvania, United States D2MJ Full timeLeadership OpportunityD2MJ is seeking a motivated and results-driven Shift Leader to join our team. As a Shift Leader, you will be responsible for ensuring that every customer receives the highest level of service and that store operations run smoothly.Key Responsibilities:Lead a team of employees to deliver exceptional customer serviceEnsure that store...