Customer Service Associate

3 weeks ago


Murrysville, Pennsylvania, United States Wesco Full time
Customer Service Representative at Wesco

As a Customer Service Representative at Wesco, you will be responsible for providing exceptional customer service by responding to inquiries, resolving issues, and analyzing customer needs. Your primary goal will be to ensure customer satisfaction and loyalty.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve routine and complex problems, communicating solutions to customers
  • Analyze customer service needs and refer to other departments as necessary
  • Process payments for cash account customers
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package


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