Order Management Coordinator

2 weeks ago


Dallas, Texas, United States Kelly Services Full time
About the Role

We are seeking a highly skilled Order Management Coordinator to join our team at Kelly Services. As an Order Management Coordinator, you will be responsible for managing customer orders from entry to receipt of product, ensuring timely and accurate delivery.

Key Responsibilities
  • Serve as the point of contact for all product-related communications to and from countries.
  • Manage customer orders from entry to receipt of product, ensuring timely and accurate delivery.
  • Obtain relevant information from Home Office, Supply Chain, and Quality to maintain on-time order status.
  • Provide critical communications to countries.
  • Employ basic order management principles such as order entry and review, inventory management, and import/export.
  • Collaborate with cross-functional teams to ensure order accuracy and timely delivery.
  • Facilitate regular review calls with regional Directors of Operations and Home Office Representatives.
  • Allocate product for shipment and generate shipping instructions.
  • Track shipments from origin to destination.
  • Communicate regularly with markets and countries to develop projections and advise new product availability.
  • Manage product life cycle and recommend changes to the Sales Part Cross-Reference.
  • Serve as a liaison for Regulatory communications.
Requirements
  • At least 3 years of work experience in Order Management, Order fulfillment, Customer Service, International Shipping, Exports, or Documentation.
  • High school diploma or GED (Bachelor's Degree preferred).
  • Knowledge of basic office procedures and ability to operate office equipment.
  • Working knowledge of national and international import/export procedures.
  • Excellent communication skills and phone etiquette.
  • Proficient in MS Office programs including Word, Excel, and IBM Notes.
  • Ability to read, write, and speak English.
  • Ability to speak a foreign language (a plus).
About Kelly Services

Kelly Services is a leading provider of staffing solutions, dedicated to helping individuals find meaningful work and achieve their career goals. We offer a range of benefits and perks to our employees, including medical, dental, and vision insurance, as well as a retirement savings plan and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about order management and customer service, we encourage you to apply for this exciting opportunity.



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