Customer Service Representative

4 weeks ago


Queensbury, New York, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to ensure customer satisfaction.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers in selecting the right products and services, providing recommendations and solutions to meet their needs
  • Process sales transactions accurately and efficiently, maintaining a high level of sales performance
  • Maintain a clean and organized store environment, adhering to company standards and policies
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store display and adequate product stock
Requirements
  • High school diploma or equivalent required; prior retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends, with or without reasonable accommodation
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation
Preferred Qualifications
  • Valid driver's license and reliable transportation
  • Previous experience working in a retail or customer service environment
  • Ability to read, write, comprehend, and communicate in more than one language

We offer a competitive compensation package, including a generous time-off policy, health benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sherwin-Williams.



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