Licensing Services Supervisor

3 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

We are seeking a highly skilled and experienced Licensing Services Supervisor to join our team at the Arizona Department of Health Services. As a key member of our Public Health Licensing Services team, you will be responsible for ensuring compliance with all applicable regulations and laws related to licensed facilities and providers.

Key Responsibilities:
  • Assist with or determine the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.
  • Conduct initial and annual recertification/compliance inspections of healthcare institutions regulated by the Department to determine compliance with all applicable regulations.
  • Oversee and/or review quality systems by tracking documents, corrective actions, and other quality data.
  • Assist with or conduct advanced-level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.
  • Correspond with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, and participates in rulemaking.
  • Perform, assist or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee's license, or other types of legal orders.
  • Schedule and/or ensure inspections are performed according to regulatory timeframes.
  • Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings.
  • Provides technical assistance to providers and consumers.
  • Requests/analyzes/oversees/responds to feedback from clients on services.
  • Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics.
  • Oversees training program for new employees.
  • Generates training materials and gives presentations to internal/external stakeholders as assigned.
Requirements:
  • Minimum of Bachelor's degree and 3+ years of experience as a surveyor/compliance officer or Bachelor's degree and 3+ years of experience in management or project management, or similar experience.
  • Possession of a professional license to practice in the State of Arizona or proof of eligibility for reciprocity of an out-of-state license.
  • Valid driver's license and ability to travel statewide.
  • Level one fingerprint clearance card issued pursuant to A.R.S. or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.
  • Obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate.


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