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Front Office Associate

1 month ago

Murrieta, California, United States The Oncology Institute of Hope and Innovation Full time

Advance Your Career in Oncology Care

The Oncology Institute of Hope and Innovation is seeking a highly skilled Front Office Associate to join our team. As a key member of our care team, you will be responsible for providing exceptional patient care and administrative support in our outpatient oncology clinics.

Key Responsibilities:

  • Greet and check-in patients, collect co-pays and payments.
  • Interview patients for the purpose of gathering health history and current medications - health screening.
  • Participate in mandatory staff meetings as needed.
  • Schedule appointments and answer incoming phone calls.
  • Promote TOI's culture of exceptional behavioral standards for customer service.
  • Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
  • Other duties as assigned.

Requirements:

  • High school diploma or G.E.D. required.
  • Bilingual in English and Spanish.

Experience:

  • Medical receptionist: 1 year (Preferred).

Work Schedule:

  • 8 hour shift.
  • Day shift.
  • Monday to Friday.

Compensation:

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.