Patient Financial Advisor

2 weeks ago


Great Falls, Montana, United States Surgery Partners Full time

About Surgery Partners:

Surgery Partners is dedicated to delivering high-quality healthcare services with a focus on patient satisfaction and operational excellence. Our team thrives in a collaborative environment that fosters professional development and personal growth.

POSITION SUMMARY:

The role involves managing collections on overdue accounts, identifying accounts not yet referred to collections, and adhering to Surgery Partners' policies and procedures. You will assist patients with payment inquiries and issues regarding their accounts, ensuring accuracy in account details and billing insurance when necessary. Additionally, you will provide patients with various payment options and collaborate with vendors on self-pay accounts. This position reports directly to the Director of Collections.

EDUCATIONAL REQUIREMENTS:

High School Diploma is required.

EXPERIENCE REQUIRED:

  • Minimum of 1 year of experience in patient accounts or collections.
  • Alternatively, 1 year of patient access experience in an acute care setting may be considered.
  • Prior experience as a hospital cashier is preferred.

SKILLS AND COMPETENCIES:

  • Proficient in basic accounting, typing, and 10-key data entry.
  • Intermediate computer skills are essential.
  • Familiarity with basic office equipment.
  • Understanding of collection laws and insurance processing.
  • Strong interpersonal skills and a background in customer service.

PRE-EMPLOYMENT SCREENING:

All job offers are contingent upon successful completion of a pre-employment screening, which includes:

  • Criminal background check
  • Drug screening
  • Health and immunization screening

OUR COMMITMENT:

Surgery Partners is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to consider employment opportunities with us, as we do not discriminate based on veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other protected status.


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