Airport Operations Manager
3 weeks ago
Faber Coe & Gregg is seeking a highly motivated and experienced leader to join our team at the Daytona Airport. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant and gift shop.
We are looking for someone with excellent communication and leadership skills, who can motivate and guide our team members to deliver exceptional guest service. If you have a passion for the travel industry and are looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities
- Deliver exceptional guest service through personal contact with guests
- Provide guidance and leadership to our team members
- Manage all business aspects of assigned property
- Maintain financial expectations of all units
- Protect and control the integrity of all company funds and property
- Ensure register transactions are processed according to company policies
- Ensure compliance of all local, state and federal laws as it pertains to tobacco, alcohol and lottery sales including the carding of all guests in accordance with the above agency's requirements
- Satisfy all local health requirements in regards to food handling
- Oversee the production, preparation, packaging and serving of food and beverage items
- Oversee receiving and stocking procedures
- Ensure all merchandise is properly checked in
- Ensure all areas of the store are properly stocked daily
- Ensure all items in the store are within date code with newer items being in the back and older items being placed up front
- Ensure all merchandise is recovered and faced to company standards
- Ensure proper ticketing and signing of store merchandise
- Execute corporate directed prices changes and clearance markdowns
- Ensure the overall restaurant is neat, cleaned, organized and free of debris
- Ensure all employees comply to dress code as outlined in the employee handbook
- Perform other duties as assigned by the company's leadership team
- Report to work on time and in uniform for scheduled hours
- Write employee schedules
- Write merchandise and F&B orders to purveyors
- Work with Airport or Train Station management to ensure Guest satisfaction, safety & security requirements are followed at all times.
Qualifications
Skills and Qualifications:
- Excellent verbal and written communication skills
- Ability to read a computer monitor and understand basic POS functions
- Ability to multitask
- Ability to maintain composure under pressure
- Minimum one year food handling preferred
- Minimum one year retail sales preferred
- Minimum one year supervisory roll preferred
- High School diploma preferred
Ability to work a flexible schedule based on department and store needs. Self-motivated and energetic. Ability to work under pressure. Able to work a flexible work schedule and meet business demands, including weekends and holidays. Knowledge of managing the operations of a business, or group. Knowledge of advertising and selling products and services. Knowledge of providing special services to customers based on their needs.
Physical Demands:
- Lifting, pushing and pulling boxes weighing up to 50 pounds
- Frequent kneeling, bending and stooping
- Climbing ladders to stock merchandise in high locations
- Standing for extended periods of time
- Must be available to work a schedule that meets the needs of the business
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