Quality Assurance Manager

2 weeks ago


New York, New York, United States Synectics Full time

Position Overview:
The Direct-to-Consumer Technology division is in search of a Quality Assurance Lead who will oversee the comprehensive testing delivery for the Peacock International Program.

Key Responsibilities:

  • Drive successful end-to-end testing initiatives, ensuring alignment with the Peacock Technology Roadmap.
  • Utilize strong communication skills to foster relationships with various technology teams and test leads.
  • Oversee the planning, coordination, and execution of testing at system, integration, and functional levels.
  • Lead a team of QA Engineers and Specialists in executing end-to-end QA testing across multiple platforms, including IOS, Android, Smart TVs, Roku, and TVOS.
  • Design and review test plans, providing accurate forecasts of QA resources and effort estimations.
  • Engage in Technical Development Analysis (TDA) meetings to estimate QA efforts and establish delivery timelines.
  • Act as a liaison among development, program, systems, and QA teams to enhance QA processes.
  • Proactively manage test priorities and align scopes with stakeholders.
  • Assist in defect classification and triage, prioritizing issues for resolution.
  • Report on test execution status to ensure project deliverables are verified and approved.
  • Provide mentorship and coaching to team members, facilitating knowledge sharing sessions.
  • Support production deployment testing and manage stakeholder expectations during the deployment process.
  • Lead project management efforts, ensuring smooth operations and addressing testing roadblocks.
  • Manage test automation efforts and generate comprehensive reports on testing progress.

Qualifications:

  • Bachelor's Degree in a relevant field.
  • 3-5 years of experience in a similar leadership role.
  • Minimum of four years in Software Quality Assurance and familiarity with test management tools.
  • Experience with remote or international teams.
  • Proficient in Confluence and JIRA management.
  • Knowledge of Agile methodologies and SDLC, particularly in streaming media.
  • Familiarity with connected devices and OTT applications.
  • Strong understanding of networking, SSL, firewalls, and related technologies.
  • Experience with testing frameworks and building test plans.
  • Ability to adapt to new technologies and solutions.

Desired Skills:

  • Highly organized with the ability to manage multiple projects.
  • Experience in digital media platforms and entertainment industries.
  • Understanding of agile and DevOps principles.
  • Experience in testing commerce, infrastructure, and security is advantageous.

Benefits:
Synectics offers a comprehensive benefits package, including healthcare, dental, and vision insurance, as well as a 401(k) plan and technical certification bonuses.



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