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Quality Assurance Manager
2 months ago
We are seeking a highly skilled Quality Assurance Manager to join our team at The New York Public Library. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library.
Key Responsibilities- Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing
- Hire and mentor a team of QA engineers
- Give constructive feedback to help your direct reports grow in their professional careers
- Improve software quality and processes to measure quality
- Work with product owners, project managers and other partners to define test strategies, test development and test execution
- Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission
- Drive QA projects and provide leadership in an innovative and fast-paced environment
- Take responsibility for the overall planning, execution and success of complex technical projects
- Ensuring that products adhere to quality standards
- Preparing reports by collecting, analyzing and summarizing data
- Working according to deadlines for the delivery of products
- Work closely with the development team to ensure we're building the best products
- Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA
- Hold your own in technical discussion, be a subject matter expert, and have strategic influence
- Communicate cross-functionally and drive QA efforts
- Bachelor's Degree or certificate from specialized coding program
- 3 years of hands-on technical leadership and people management experience
- 5 or more years of hands-on QA/Automation experience on relevant tech stack
- 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers)
- Experience with cloud platforms (e.g. AWS)
- Experience with search technologies (e.g. Solr, Elasticsearch)
- Experience with event-driven architectures
- Familiarity with CMS like Drupal is beneficial
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
