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Senior Services Coordinator

2 months ago

Riverside, California, United States Family Services Association Full time
Job Title: Resident Service Coordinator

Family Services Association is seeking a highly motivated and compassionate Resident Service Coordinator to join our team. As a key member of our staff, you will play a vital role in providing service coordination, assessment, case management, advocacy, and linkages to seniors living in the Mission Villas Community.

Key Responsibilities:
  • Provide intake, assessment, and referral services for seniors
  • Develop and implement individual service plans for each resident who receives ongoing case management
  • Establish and maintain linkages with service providers in the community
  • Monitor the ongoing services delivered to residents by community providers to ensure they are appropriate and effective
  • Assist residents in developing informal support networks with family, friends, and other residents
  • Educate other staff and property management team about the needs and services available for seniors
  • Develop and implement programs, including health and wellness, senior, social, and recreational programming
  • Coordinate outreach for senior nutrition, exercise, and other classes provided at the senior center
  • Develop and maintain an onsite resource guide of service providers available to residents
  • Serve as an advocate for residents to ensure they receive all services for which they are eligible
Requirements:
  • A minimum of three to five years of experience in social service delivery with an interest in senior citizens
  • Bilingual required (Spanish/English) with excellent oral and written communication skills
  • Working knowledge of Federal, State, and local laws and requirements related to elderly and disabled programs
  • Understanding of the physical, mental, and social changes associated with elderly and disabled populations
  • Demonstrated working knowledge of supportive services for senior citizens and adults with disabilities available in the local community
  • Demonstrated ability to advocate, organize, problem-solve, and obtain results for seniors
  • Computer literacy in Microsoft Office and case-management software
Education:
  • B.A. in social work or related field required
Physical and Mental Demands:
  • Ability to work in a fast-paced environment
  • Ability to work under highly demanding deadlines
  • Ability to handle multiple tasks simultaneously
  • Ability to travel
  • Ability to work flexible hours
  • Ability to remain seated for long periods of time while working on a computer