IT Support Specialist
6 hours ago
Job Summary:
ITECS is seeking a highly skilled and detail-oriented IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
- Participate in on-call rotations to provide 24/7 support
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in IT support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong technical skills and knowledge of IT systems and software
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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