Customer Service Associate and Teller

4 days ago


Des Moines, Iowa, United States Citizens Bank & Trust Full time
About the Role

Citizens Bank & Trust seeks a seasoned Banking Professional to join our team as a Customer Service Associate and Teller. This role requires a unique blend of customer-facing skills, technical knowledge, and adaptability to provide top-notch service to our customers.

Main Responsibilities
  • Customer Relationship Building: Develop and maintain relationships with customers, identifying opportunities to grow business and provide tailored solutions.
  • Transaction Processing: Accurately process complex transactions, including deposits, withdrawals, payments, and monetary instruments.
  • Operational Support: Assist with daily branch operations, including balancing cash drawers, completing reports, and maintaining accurate records.
Requirements and Qualifications
  • Education and Experience: High school diploma or equivalent, six months prior banking experience or related customer service position, and successful completion of in-house training program or other new accounts' training.
  • Skills and Abilities: Excellent customer service skills, strong analytical and problem-solving skills, basic math skills, and ability to multitask in a fast-paced environment.
Compensation and Benefits

The estimated annual salary for this role is $36,000 - $42,000 based on location and experience. Our benefits package includes health insurance, retirement plan, and paid time off.

Citizens Bank & Trust values diversity and inclusion and is committed to providing equal employment opportunities. We are proud to be a Best Places to Work Employer and offer a drug-free workplace.


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