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Sales Representative at Town
2 months ago
Sales Representative at Town & Country Hardware
Company: Town & Country - Kildaire Farm
Position Type: Hourly, Part-Time
Benefits: Dental, Vision, Accident, Critical Illness, 401k
The Sales Associate plays a crucial role in delivering exceptional service to customers in a dynamic retail environment. This position involves actively listening to customer needs, providing precise information, and offering tailored product recommendations.
Key Responsibilities:
Customer Engagement:
- Deliver outstanding customer service by attentively addressing customer inquiries.
- Guide customers to suitable products based on their specific requirements.
- Enhance customer confidence through comprehensive product knowledge and assistance regarding selection, usage, and installation.
- Execute sales counter operations, including order processing and pricing inquiries.
- Handle customer phone inquiries courteously, ensuring accurate information is provided.
Merchandising and Inventory Management:
- Organize merchandise on shelves according to established guidelines.
- Recommend new products to management based on customer feedback.
- Assist in inventory management tasks, including cycle counting and restocking.
- Maintain an orderly and appealing sales area.
- Notify customers about new product arrivals and store promotions.
Safety and Loss Prevention:
- Understand and implement company security protocols.
- Remain vigilant against theft and report suspicious activities to management.
- Adhere to safety guidelines and participate in safety meetings.
Qualifications:
Successful candidates will demonstrate proficiency in retail sales or customer service. Essential skills include basic math, reading, writing, and effective communication. A friendly demeanor, problem-solving capabilities, and organizational skills are vital. Familiarity with hardware products is preferred, along with the ability to lift and handle merchandise up to 50 lbs. A high school diploma or equivalent is desirable.
Note: This position is hourly and non-exempt from overtime. While there may be opportunities for advancement, this role does not guarantee career progression. The job description is intended to provide a general overview of the responsibilities and qualifications associated with the position.
Central Network Retail Group, LLC adheres to all relevant employment laws, including the Americans with Disabilities Act. Individuals with disabilities may request reasonable accommodations from the company.
