Bilingual Case Manager

3 days ago


Salem, Oregon, United States Northwest Senior & Disability Services Full time
Job Description:

Northwest Senior and Disability Services is seeking a dedicated and compassionate Bilingual Case Manager to join our team. As a Bilingual Case Manager, you will be responsible for providing social services to seniors and adults with disabilities, ensuring they receive the support and care they need to live independently.

Key Responsibilities:

  • Assess consumers' non-financial needs for specific social services
  • Develop consumer care plans in accordance with regulations
  • Monitor and update the consumers' care plan
  • Provide customer service to the consumer according to privacy regulations
  • Collaborate with a broad range of social service entities
  • Work with the public and private agencies and institutions that provide social support services to seniors and adults with disabilities
  • Interpret federal and state laws and regulations pertaining to benefits and apply them accurately to assist consumers
  • Advise applicants, consumers, and the general public on their rights and responsibilities regarding assistance programs

Requirements:

  • Bachelor's degree in social sciences or any related field
  • Minimum of four (4) years of equivalent combination of education and/or experience
  • Successful completion of a language proficiency test (for bilingual positions)

Working Environment:

Case managers work both in an office environment and in the community, using a computer, telephone, and other office equipment. They may encounter frequent interruptions throughout the work day and are regularly required to sit, talk, or hear. Contact with the public in homes, facilities, or office environments may risk exposure to people with contagious diseases or irrational/hostile behavior and contact with domestic animals.



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