Patient Care Coordinator

1 week ago


Stoughton, Wisconsin, United States Hope Community Resources, Inc Full time

Clinical Navigator

Full-time position

Preferred qualifications include licensure in nursing or respiratory therapy

Role Overview

The Clinical Navigator serves as a vital link between patients and healthcare services, focusing on the development of referral relationships and the management of designated territories. This role involves conducting patient assessments and analyzing referral and admission data to enhance service delivery. The Clinical Navigator collaborates with business development teams, nursing personnel, and various stakeholders to ensure seamless referral processes and improve overall patient care.

Key Responsibilities

Pre-Admission Evaluation

  • Oversees patient referrals until they are admitted to the healthcare facility
  • Conducts comprehensive on-site pre-admission evaluations
  • Reviews patient medical records and gathers necessary admission information
  • Engages with the facility's Admissions department
  • Follows up with referral sources to ensure continuity of care

Business Development Initiatives

  • Creates and implements marketing strategies tailored to the assigned territory
  • Employs sales techniques to drive growth in patient admissions and revenue
  • Identifies and nurtures potential referral sources
  • Participates in regular Business Development meetings

Educational Outreach

  • Educates new referral sources about available healthcare programs and services
  • Organizes educational sessions for referral sources
  • Coordinates tours of facilities for professionals, families, and prospective patients

Documentation and Reporting

  • Maintains an organized log of pending cases
  • Provides updates on activities and market trends
  • Curates a resource library of relevant articles and information

Qualifications

A minimum of two years' experience in a relevant field is required, ideally with a background in rehabilitation and marketing. Strong communication skills, clinical assessment abilities, and leadership qualities are essential for success in this role.

About Hope Community Resources, Inc

Hope Community Resources, Inc is dedicated to delivering exceptional healthcare services through a network of facilities focused on patient-centered care. We are committed to fostering professional growth and providing opportunities for advancement within our organization.



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