Technical Support Lead
6 days ago
We are seeking a highly skilled Technical Support Lead to join our team at gigsbiz. As a key member of our Frontend Engineering team, you will play a critical role in ensuring the success of our web client, a complex in-browser application relied upon by millions of users every day.
Key Responsibilities:
Brainstorm with Product Managers and Designers to conceptualize new features
Collaborate with Application Engineering to build new features for our large-and-growing user base
Learn about new web technologies and discuss potential solutions to problems
Help our skilled support team triage bugs and troubleshoot production issues
Mentor other engineers and deeply review code
Requirements:
Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
3+ years of experience writing client-side JavaScript
Expertise in building complex layouts with CSS and HTML
Experience building and debugging complex systems in a team environment
Strong UX and design sensibilities, and a desire to sweat the small stuff
Strong communication skills, a positive attitude, and empathy
Self-awareness and a desire to continually improve
Bonus Points:
Experience with jQuery, Handlebars, or LESS
Experience investigating and improving JavaScript performance
Experience with WebSockets, Local Storage, or ES6
Experience in small startup environments
Experience designing web sites or applications
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