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Lead IT Systems Engineer

2 months ago

San Francisco, California, United States Klaviyo Inc. Full time
About the Role

We are seeking a highly skilled Lead IT Systems Engineer to join our IT Systems team at Klaviyo Inc. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design, implementation, and maintenance of our enterprise SaaS systems.

Key Responsibilities:

  • Provide technical guidance and support to the IT Systems team, ensuring the smooth operation of our SaaS systems.
  • Develop and implement technical solutions to improve system performance, security, and scalability.
  • Collaborate with cross-functional teams to identify and prioritize technical projects and initiatives.
  • Mentor and develop team members to grow and develop in their careers.
  • Establish and maintain technical standards, frameworks, and documentation to ensure consistency and best practices.
  • Partner with stakeholders to build, maintain, and improve tooling and infrastructure to meet business needs.

Requirements:

  • 5+ years of experience leading systems administrator teams or equivalent.
  • Proven track record of writing problem statements and managing technical projects.
  • Subject matter expertise in a wide range of IT systems, including enterprise device management, endpoint security, and SaaS applications.
  • Extensive experience deploying hundreds of macOS and iOS devices at scale and building configuration profiles and policies.
  • Passion for automating workflows and repetitive tasks.
  • Experience deploying SAML and SCIM in a diverse set of SaaS applications.
  • Knowledgeable in vendor management and IT budget management.

Nice to Have:

  • Experience working with Okta and Okta Workflows or other similar SSO and automation solutions.
  • Experience as a systems administrator or systems engineer in a fast-paced and high-growth IT environment.
  • Ability to build applications and tools that provide and/or use APIs to transfer data.
  • Experience with scripting or developing in Python, Bash, or Javascript.
  • Experience with VPC, EC2, Security Groups, ACLs, IAM in AWS and GCP.