Security Agent

2 weeks ago


Charlotte, North Carolina, United States Pinkerton Full time

Job Overview:

The Security Agent is responsible for executing a range of armed duties, which include providing high-level security for residential areas, events, and responding to various incidents. This role also encompasses basic transportation services and investigative tasks.

Key Responsibilities:

Uphold Pinkerton's foundational values of integrity, vigilance, and excellence in all actions. Deliver top-tier security services at client locations and events; effectively manage and deescalate potentially volatile situations. Document all incidents meticulously through detailed reports. Conduct thorough investigations and prepare comprehensive investigative documentation. Offer response services related to emergency preparedness, crisis management, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat assessment. Safely transport clients to and from various locations and events. Ensure the security of the client's residential area; monitor CCTV, manage access control systems, and respond to alarms as necessary. Identify and report any deficiencies or failures in security equipment. Perform additional duties as assigned.

Qualifications and Experience:

A High School Diploma or GED is required, along with experience in law enforcement, military, or security roles. An armed security license for North Carolina is mandatory. Pinkerton values diversity and encourages candidates from varied backgrounds to apply.

Required Skills:

Experience in providing exceptional customer service. Ability to conduct thorough investigations and produce accurate reports. Familiarity with access control systems, CCTV, and alarm monitoring. Strong problem-solving abilities. Effective communication skills across diverse cultures and levels. Proficient in verbal and written communication. Competent in computer usage, including Microsoft Office applications.

Working Environment:

The role requires the physical and mental capability to perform all essential functions, with or without reasonable accommodation:

Exposure to sensitive and confidential information. Regular use of computers. Clear communication abilities, including seeing, hearing, speaking, and writing. Ability to adjust focus between near and far distances. Handling stressful situations, including interactions with challenging individuals. Quick and effective decision-making in emergency scenarios. Work in conditions that may require carrying authorized weapons and using protective gear. Frequent movement, including sitting, standing, and walking for extended periods, which may involve navigating stairs and uneven terrain. Occasionally, the role may involve performing physically demanding tasks.

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