Retail Operations Manager
2 weeks ago
We are seeking a highly skilled Retail Operations Manager to lead our contact center team at First National Bank of Pennsylvania. In this role, you will be responsible for developing and executing strategies to drive business growth, improve customer satisfaction, and enhance employee engagement.
Key Responsibilities:
- Develop and implement operational plans to achieve business objectives.
- Collaborate with cross-functional teams to ensure seamless communication and process improvement.
- Provide coaching and mentoring to supervisors to ensure effective performance management.
Requirements:
- 7 years of experience in retail operations or a related field.
- Excellent communication, organizational, and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Compensation and Benefits:This role offers a competitive salary of $90,000 per year, based on industry standards and market research in Hermitage, PA. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About Us
First National Bank of Pennsylvania is committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We believe in fostering a culture of respect, open communication, and continuous learning.
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