Network Operations Center Technician Lead
1 week ago
Job Title: Network Operations Center Technician Lead
">About the Job:
We are seeking a skilled Network Operations Center Technician Lead to join our team at First National Bank. This is a critical role that requires a high level of technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.
Job Summary:
The Network Operations Center Technician Lead will be responsible for monitoring network resources, hardware, and software throughout the corporation. The successful candidate will have excellent problem-solving skills, the ability to work independently, and a strong attention to detail.
Key Responsibilities:
- Monitor network resources, hardware, and software throughout the corporation.
- Follow established policies and procedures for monitoring, escalation, and communication.
- Resolve or escalate incidents to internal IT, external vendors, LOBs, and Corporate Emergency Management.
- Work with management to develop and maintain NOC run books for monitored systems.
- Document and communicate incidents as required.
Requirements:
To be considered for this role, you must have a high school diploma or equivalent and at least 1 year of experience in a similar position. You should also have excellent customer service skills, excellent organizational, analytical, and interpersonal skills, as well as the ability to work and multi-task in a fast-paced environment.
Compensation and Benefits:
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
Why Work for Us:
First National Bank is committed to providing a discrimination and harassment-free workplace. We are an equal opportunity employer and welcome applications from diverse candidates.
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