Service Assistant
2 weeks ago
As a Service Assistant at Cooper's Hawk, you will play a vital role in delivering exceptional guest experiences. You will be the point person for all aspects of staging the dining area, ensuring our guests have everything they need for a memorable dining experience.
Key Responsibilities- Greet guests with hospitality and friendliness
- Actively communicate with departments to ensure a seamless guest experience
- Adhere to service standards and food handling procedures
- Pick up and deliver food orders to tables and for carry-out
- Engage with guests, answering questions and fulfilling requests in a friendly manner
- Maintain knowledge of menu offerings
- Ensure dishes are stocked and table silverware is ready for service
- Maintain a safe, clean, and organized work area
- Maintain professional relationships and communicate clearly with guests, managers, and team members
- Must represent Cooper's Hawk values
- Must be at least 18 years old
- An individual who thrives in a team-based environment
- Has a passion for guest service and hospitality
- Must be able to read, write, and understand English
- Ability to work flexible shifts and schedules, including weekends and holidays
- Ability to multi-task and work calmly under pressure
- Ability to lift and carry up to 40 lbs
- Ability to stand and walk up to 10 hours per shift
Cooper's Hawk Winery & Restaurants was created to bring the Napa Valley experience to all of America. We combine an elegant tasting room with a polished casual restaurant and scratch kitchen. Our wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards.
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