Service Assistant

2 weeks ago


Saint Peters, Missouri, United States Cooper's Hawk Full time
{"title": "Service Assistant", "description": "About the Role

As a Service Assistant at Cooper's Hawk, you will play a vital role in delivering exceptional guest experiences. You will be the point person for all aspects of staging the dining area, ensuring our guests have everything they need for a memorable dining experience.

Key Responsibilities
  • Greet guests with hospitality and friendliness
  • Actively communicate with departments to ensure a seamless guest experience
  • Adhere to service standards and food handling procedures
  • Pick up and deliver food orders to tables and for carry-out
  • Engage with guests, answering questions and fulfilling requests in a friendly manner
  • Maintain knowledge of menu offerings
  • Ensure dishes are stocked and table silverware is ready for service
  • Maintain a safe, clean, and organized work area
  • Maintain professional relationships and communicate clearly with guests, managers, and team members
Requirements
  • Must represent Cooper's Hawk values
  • Must be at least 18 years old
  • An individual who thrives in a team-based environment
  • Has a passion for guest service and hospitality
  • Must be able to read, write, and understand English
  • Ability to work flexible shifts and schedules, including weekends and holidays
  • Ability to multi-task and work calmly under pressure
  • Ability to lift and carry up to 40 lbs
  • Ability to stand and walk up to 10 hours per shift
About Cooper's Hawk

Cooper's Hawk Winery & Restaurants was created to bring the Napa Valley experience to all of America. We combine an elegant tasting room with a polished casual restaurant and scratch kitchen. Our wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards.

", "lang_code": "en"}
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