Technical Support Specialist

8 hours ago


Hoffman Estates, Illinois, United States IDR Healthcare Full time
Field Technician Job Description

We are seeking a skilled Field Technician to join our team at IDR Healthcare in the Chicago, IL area. This role requires approximately 90% travel and involves working with machinery, installing equipment, and providing technical support to customers.

Key Responsibilities:
  • Operate and troubleshoot machinery to ensure optimal performance
  • Install and configure equipment on customer sites
  • Analyze and document machine information and site conditions
  • Train customers on machine operation and maintenance
  • Travel to regions in need of support
Requirements:
  • 1+ years of experience working with machinery
  • Experience providing technical field support
  • Ability to follow directions and learn new skills
What We Offer:
  • A flexible and friendly work environment
  • True work/life balance
  • Opportunities for career advancement
About IDR Healthcare:
  • 20+ years of industry experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager
  • Competitive benefits package


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