Desktop Support Specialist

3 days ago


Hoffman Estates, Illinois, United States Tata Consultancy Services Full time

Job Summary

We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers, laptops, printers, and other computer assets.

Key Responsibilities

  • Provide technical support and troubleshooting for desktop and laptop issues
  • Install and configure new hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Update ticketing system with work notes and progress
  • Collaborate with IT team to resolve complex technical issues

Requirements

  • 5+ years of experience in desktop support and maintenance
  • Strong knowledge of Windows and macOS operating systems
  • Experience with imaging and deployment tools
  • Excellent communication and problem-solving skills

What We Offer

  • Opportunity to work with a leading IT services company
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities


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