Desktop Support Specialist
3 days ago
Job Summary
We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers, laptops, printers, and other computer assets.
Key Responsibilities
- Provide technical support and troubleshooting for desktop and laptop issues
- Install and configure new hardware and software
- Perform routine maintenance tasks to ensure optimal system performance
- Update ticketing system with work notes and progress
- Collaborate with IT team to resolve complex technical issues
Requirements
- 5+ years of experience in desktop support and maintenance
- Strong knowledge of Windows and macOS operating systems
- Experience with imaging and deployment tools
- Excellent communication and problem-solving skills
What We Offer
- Opportunity to work with a leading IT services company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
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