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Healthcare Support Specialist

2 months ago


Hoffman Estates, Illinois, United States Specialty Care Institute Full time
Job Overview

Healthcare Support Specialist

The primary role of the Healthcare Support Specialist is to assist healthcare providers in delivering patient care and preparing examination areas. This position reports to the Practice Administrator.

KEY RESPONSIBILITIES of the Healthcare Support Specialist

  • Assist Physicians, Mid-Level Practitioners, and Registered Nurses in evaluating, managing, and treating patients in an outpatient care environment.
  • Ensure smooth patient flow, maintain cleanliness of examination and treatment rooms, and perform essential tasks such as taking vital signs and conducting point-of-care tests.
  • Support the physician during office-based surgical procedures, demonstrating knowledge of sterile techniques and assistance during medical interventions.
  • Administer intramuscular injections, immunizations, and over-the-counter medications under the supervision of a Physician.
  • Ability to stand for extended periods and lift items weighing up to 30 pounds.

QUALIFICATIONS for the Healthcare Support Specialist

  • High School diploma or equivalent.
  • Willingness to travel to various office locations (Required).
  • Experience with sterile techniques (Required).
  • At least one year of surgical clinical experience (Required).
  • Current CPR Certification is mandatory.
  • Bilingual in Spanish is preferred.
  • Completion of a Medical Assistant Program is preferred (AAMA, AMT, NHA, or NCCT).
  • Experience with EMR systems: 1 year (eCW Preferred).
  • Capability to thrive in a high-pressure, fast-paced environment.
  • Open to constructive feedback and eager to develop professionally.

SUPERVISORY RESPONSIBILITY

This role does not include supervisory responsibilities.

CERTIFICATES, LICENSES, REGISTRATIONS

Current CPR Certification. Current Medical Assistant Certification by AAMA, AMT, NHA, or NCCT (preferred). All employees must provide proof of vaccination or exemption.

COMPENSATION

$20-22 per hour + Travel Reimbursement

SCHEDULE

Monday to Friday, 8:00 AM to 5:30 PM.

Specialty Care Institute is a drug-free workplace and an Equal Opportunity Employer. We provide competitive salaries and benefits, including medical/dental coverage, life and disability insurance, generous vision benefits, a 401(k) plan with matching contributions, vacation time, and weekends and major holidays off.