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Senior On-Site Support Specialist

2 months ago


Washington, Washington, D.C., United States Ricoh Full time
Position Overview

Summary:

The role involves managing copy and print tasks, restocking office supplies, and addressing various client requests in a professional office environment. The position requires minimal physical exertion, with a maximum lifting capacity of 20 lbs. Support from colleagues will be available for heavier items. Candidates with experience in legal office settings or managed services are preferred.

Shift Details:

Standard working hours are from 9:00 AM to 6:00 PM, Monday through Friday.

Job Type: Temporary to Permanent

Key Responsibilities:

  • Operate high-volume copying and production equipment, ensuring quality and efficiency.
  • Conduct routine maintenance and troubleshooting of office equipment.
  • Manage incoming and outgoing mail, including sorting and applying postage.
  • Assist with various administrative tasks, including filing and document imaging.
  • Maintain inventory records and manage office supply distribution.
  • Coordinate service requests and respond to customer inquiries regarding job statuses.
  • Support meeting setups and light maintenance tasks as needed.
  • Utilize various office equipment, including copiers, fax machines, and computers.

Qualifications:

  • High school diploma or GED with 1-2 years of relevant experience.
  • Familiarity with copying and office equipment is advantageous.
  • Basic computer skills, including proficiency in Microsoft Office Suite.
  • Understanding of shipping and receiving protocols.
  • Strong customer service and communication skills.

This position reports to the Site Manager or designated supervisor and plays a crucial role in maintaining operational efficiency within the office environment.