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Quality Assurance Supplier Specialist

2 months ago

Temple, Texas, United States Datamars Full time

Supplier QA Specialist - North America

Are you dedicated to ensuring the highest standards in quality assurance and supply chain operations? At Datamars, we are looking for a committed Supplier QA Specialist who will play a crucial role in safeguarding our supply chain's integrity. In this essential position, you will oversee that every component and product adheres to stringent quality benchmarks. Your proficiency will be vital in upholding our dedication to excellence and client satisfaction.

Key Accountabilities:

  • Quality Non-Conformities: Responsible for tracking and managing the status of open quality non-conformities in distribution.
  • Corrective Actions: Initiates and oversees the resolution and closure of corrective actions related to distribution quality issues.
  • Supplier Quality Performance: Evaluates and enhances supplier quality performance.
  • Technical Guidelines: Ensures suppliers receive accurate technical guidelines to deliver products that meet specifications.

Key Responsibilities:

  • Monitor Customer Feedback:
    • Assess material and manufacturing specifications based on customer insights.
    • Revise finished goods quality requirements and critical control points as necessary.
  • Defect Identification and Analysis:
    • Lead the identification of defects and root cause analysis of finished goods.
    • Manage and coordinate corrective and preventive actions using appropriate platforms.
  • Compliance and Reporting:
    • Ensure prompt resolution of non-compliance issues.
    • Maintain comprehensive reports on supplier quality, including defect rates and improvement areas.
  • Quality Supplier Agreements (QSA):
    • Develop and maintain QSA inspection plans.
    • Establish acceptance criteria for supplied finished goods.
  • Quality Control Audits:
    • Conduct on-site quality control audits.
    • Ensure compliance with incoming inspection protocols.
  • Problem Solving and Improvement:
    • Identify and implement solutions to system and process challenges.
    • Support the implementation of global initiatives.
  • Technical Support to Suppliers:
    • Offer technical advice and guidance to suppliers to minimize defect rates.
  • Special Projects:
    • Engage in special and related projects as needed.
    • Ensure adherence to Health, Safety, and Environmental Policies.

Core Competencies:

  • Planning and Organizing:
    • Systematic approach to tasks, capable of adhering to schedules and deadlines.
    • Able to work independently or collaboratively within a cross-functional team.
    • Completes tasks efficiently and to a high standard.
  • Problem Solving and Analytics:
    • Skilled in investigating supplier and material quality issues and proactively designing solutions.
    • Strong analytical abilities to identify root causes and develop effective corrective actions.
  • Strong Interpersonal Skills:
    • Build and maintain relationships with various stakeholders across different functions.
    • Excellent communication skills to provide technical guidance and support to suppliers.
  • Delivering Results and Meeting Customer Expectations:
    • Committed to achieving high standards of quality and performance.
    • Focused on fulfilling customer requirements and expectations.
  • Self-Starter:
    • Able to work independently, take calculated risks, and make swift decisions.
    • Proactive in identifying improvement opportunities and implementing solutions.

Person Specification:

  • Experience and Qualifications:
    • 5+ years of relevant experience in a similar role.
    • Familiarity with Quality Management Systems (QMS) compliant with ISO 9001:2015 and other applicable regulatory standards.
    • Experience working in a multinational environment across various time zones.
    • Proficient in using inventory systems such as SAP.
    • Proficient in Microsoft Office Suite.
    • Languages: Fluent in oral and written English; additional languages such as Spanish or Italian are advantageous.

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