Customer Service Representative

4 weeks ago


Oshkosh, Wisconsin, United States Eden Senior Care Full time

Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Concierge at Bella Vista, an assisted living facility within the Eden Senior Care Network.

Key Responsibilities:

  • Greet and welcome guests, directing them to the appropriate person or office.
  • Answer and screen incoming phone calls, providing basic information and assistance.
  • Ensure the reception area is tidy and well-stocked with necessary supplies.
  • Provide administrative support, including scanning documents, resident trust, and scheduling care conferences.
  • Maintain office security and control access via the reception desk.
  • Order front office supplies and manage inventory.
  • Update calendars and schedule meetings.
  • Arrange travel and accommodations, and prepare vouchers.
  • Keep records of office expenses and costs.
  • Perform other clerical duties as needed.

Requirements:

  • Proven work experience as a Receptionist or similar role.
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive.
  • Excellent organizational skills.
  • Multitasking and time-management skills.
  • Customer service attitude.
  • High school degree; additional certification in Office Management is a plus.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Part-time
  • Every weekend

Experience:

  • Customer service: 1 year (Preferred)
  • Ability to Commute: Oshkosh, WI 54901 (Preferred)

Work Location: In person



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