Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Concierge at Bella Vista, an assisted living facility within the Eden Senior Care Network.
Key Responsibilities:
- Greet and welcome guests, directing them to the appropriate person or office.
- Answer and screen incoming phone calls, providing basic information and assistance.
- Ensure the reception area is tidy and well-stocked with necessary supplies.
- Provide administrative support, including scanning documents, resident trust, and scheduling care conferences.
- Maintain office security and control access via the reception desk.
- Order front office supplies and manage inventory.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Keep records of office expenses and costs.
- Perform other clerical duties as needed.
Requirements:
- Proven work experience as a Receptionist or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive.
- Excellent organizational skills.
- Multitasking and time-management skills.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Part-time
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
- Ability to Commute: Oshkosh, WI 54901 (Preferred)
Work Location: In person
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