Distribution Center Operations Manager
1 week ago
Level: Management
Job Location: Oshkosh Distribution Center - Oshkosh, WI
Position Type: Full Time
Travel Percentage: Negligible
Job Category: Warehouse
Description
WOW Logistics is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products. Our solution set includes services in four core areas:
- Operations - Our comprehensive operational solutions include food-grade warehousing, contract operations, transportation, and supply chain consulting.
- Real Estate Development - Through our Build-to-Lease program, WOW Logistics designs, constructs, and provides project financing and leasing for custom warehousing and light manufacturing facilities.
- Financing - Our inventory financing solution, the WOW COMMODITY PURCHASE PROGRAM, finances products requiring extended storage time before being converted into finished goods.
- Technology Solutions - Our suite of supply chain technologies is unparalleled in the industry and provides WOW and our customers with a solid platform to manage efficient warehouse operations.
Our company culture is defined by more than a single mission statement. The collection of values outlined in our Little Orange Book guide not only how we do business, but the environment in which we choose to conduct it. Our employees embody these values professionally and personally. We reward that excellence by promoting from within.
Our employee-run 501c3 non-profit, WOW - WE CARE CHARITY, further exemplifies our values through its philanthropic efforts in the communities where WOW Logistics does business.
Why work at WOW? On average, the company has been growing by more than 10% annually over the last 5 years. Our hard-working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as:
- Health, Dental, Vision, and Life insurance
- 401K with company match
- Generous paid time-off
- FLEX spending
- Tuition Reimbursement
As the Distribution Center Manager for our Oshkosh facility, you will be responsible for the overall operations of the facility. This position will be responsible for planning, delegating, coordinating, staffing, organizing, decision making, and working with our customer base.
Responsibilities:- Handle all customer inquiries, complaints, and notifications in a timely manner as requested
- Ensure staff and shift meetings are taking place daily
- Assigning duties to Warehouse Workers according to work load and schedule
- Motivate, coach and appraise employee performance
- Leading approximately 15 personnel including hourly - will be heavily involved in hiring, training, scheduling, and coaching/mentoring employees
- Prepare Corrective Actions and direct follow up as necessary
- Write and conduct performance reviews
- Uphold company policies consistently and fairly
- Participate in leadership training
- Monitor and train new employees
- Maintain a working knowledge of all operating systems pertaining to the job
- Direct and manage the activities of all warehouse staff, including forklift drivers, operations coordinators and leads
- Promote a safe work environment and comply with OSHA standards
- Ensure optimum operating efficiency while conforming to company standards, policies and procedures along with customer standards and expectations
- Assist/lead safety training and meetings
- Inventory, problem solving inventory discrepancies
- Develop content for Communication meetings
- Write SOP's for customer accounts as necessary
- Perform other duties and responsibilities as required or assigned by management
- Drive safety and quality initiatives
- Support of company goals and initiatives
- Food safety to include employee training and building sanitation
- Associates degree in Business Management, Logistics, or similar field preferred
- 3+ years of management experience, including financial responsibility
- Must be detail-oriented and well organized; excellent written, listening, verbal, and interpersonal skills
- Strong MS Office Skills; including Word, Excel and Outlook is a must
- Strong math skills. General knowledge of accounting math would be preferred
- Ability to prioritize, organize, self-manage, and successfully balance multiple tasks and requests to meet project deadlines
- Must have a strong work ethic and ability to work in a fast paced environment
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