Business Development Center Representative
5 days ago
We are a family-owned and operated business that has been serving the Florence community since 2010. Our mission is to provide exceptional customer service and build strong relationships with our customers, employees, and community.
Job SummaryWe are seeking a highly motivated and results-driven Business Development Center Representative to join our team. As a key member of our sales department, you will be responsible for generating appointments and quotes, attracting potential clients, and retaining current clientele.
Responsibilities- Oversee incoming leads for the sales department and generate appointments and quotes through proactive outbound prospecting and lead activity management.
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet.
- Contribute to high scores for the manufacturer's customer satisfaction index (CSI) by providing exceptional customer service.
- Direct customers to product information resources, including those available on the internet.
- Check email frequently and respond to inquiries immediately.
- Responsible for making outbound sold and unsold follow-up calls.
- Be available to respond to phone AND email inquiries in a professional, well-spoken manner.
- Meet and exceed goals each monthly and quarter.
- Good verbal and written communication skills.
- Proficient with Microsoft Word, Excel, and Outlook.
- Time management, prioritization skills, and the ability to multi-task are required.
- Self-motivated and goal-oriented.
- Ability to hit sales quotas and closing percentages.
- High School Diploma or equivalent, some college preferred.
- Must have a clean & valid driver's license.
- 401k.
- Health Insurance.
- Paid Training.
- Promotion from within.
- Vacation Pay.
- Paid Sick days.
- Competitive Compensation.
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