Commercial Lines Associate Account Manager

4 weeks ago


Scarborough, Maine, United States World Insurance Associates, LLC. Full time
Job Description

At World Insurance Associates, we are seeking a highly skilled Commercial Lines Associate Account Manager to join our team. This role will support the Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time.

Key Responsibilities:

  • Assist Account Executive in managing client relationships and retention
  • Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
  • Support in handling renewals, service requests, claims, billing, and new policies
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures
  • Review all applications, policies, endorsements, and audits for accuracy
  • Complete loss/claim analysis and summaries
  • Coordinate expiration list with department manager to obtain renewal business information

Requirements:

  • Two years minimum Commercial Lines Account Management or support experience required
  • Property & Casualty License required, or agreement to obtain within 3-6 months of employment
  • Valid driver's license and insurance, required
  • Applied/EPIC or similar agency management software experience preferred
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint)
  • Able to work independently and enjoy a high degree of interaction with team members
  • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines
  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
  • The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
  • Ability to maintain a professional demeanor and positive attitude

Equal Employment Opportunity:

At World Insurance Associates, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.



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