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Front Desk Representative

2 months ago


Texas City, Texas, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.

Key Responsibilities

• Greet and register guests in a friendly and efficient manner
• Provide accurate information about hotel amenities, services, and local attractions
• Process payments and handle cash, credit cards, and other forms of payment
• Respond to guest inquiries and resolve any issues or concerns
• Maintain a clean and organized front desk area

Requirements

• High school diploma or equivalent required
• Prior hospitality experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Basic math skills and accuracy with handling cash and credit transactions

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance

Why Work with Us

Pyramid Global Hospitality is a leading hospitality company with a commitment to excellence and customer satisfaction. We offer a range of benefits and opportunities for our employees, including comprehensive training, competitive compensation, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.